SBCglobal Email Support

The six simple fixes discussed in the post will be proven helpful for all those who are facing problem in using SBCGlobal email account on their iPhone X. For your information, we want to mention here that you can also try login from AT&T login page as SBC Global is also powered by its parent AT&T Company.

More than 70% of email problems can be resolved through the six steps which we are going to discuss with you in the post. If you are facing problem in using SBCGlobal Mail on iPhone X, then these 6 fixes will be proven helpful for you.

iPhone X is the latest series of iPhone model developed by Apple. It is a boat loaded with lots of amazing features. It has the ability to configure email for sending and receiving messages to friends. If you want to forward any mail without reading it, there is an option available on the screen itself.

However, if you are not being able to access your SBCGlobal Email due to one or more reason, then first diagnose the problem and troubleshoot with the following 6 steps going to be discussed below:

1. Check network connectivity: If there is no internet on the device, you won’t be able to use your email. You can’ receive any new mail without an internet connection. To get internet connectivity on the phone, you can either enable cellular data or connect it to home Wi-Fi.

The process to connect the phone to the Wi-Fi network is simple. Search for network SSID of your home and click to connect. You will be prompted for the password. Enter password after confirming it from the connected devices.

1. Restart email app: Sometimes problem with the mail app or app files may create a problem. So, in that case, you can restart the email app after closing it for a while.

• Double press the home button and check the apps recently opened.
• Search for ‘SBCGlobal’. Slide left or right to clear from the recent apps list.
• Turn off your phone and restart the email app.

1. Restart your iPhone: If after restarting the app, you are still facing any problem, then go for iPhone restart. The steps to restart iPhone X are the same as that of restarting iPhone 7 or 8. You can restart by pressing the power button from the right side of the device.
2. Update iOS: An updated iOS fixes most of the bugs and improves the overall performance of the device. If you are using the obsolete version of iOS in iPhone X, then perform an update. It will hardly take 30 minutes. You will find a number of new features after the update which is helpful for fixing the email errors.
3. Delete existing account and set up new one: If you are very much disappointed with the email account configured on iPhone X, then last resort is to delete the current account and setup new account from scratch. All the login details will now get changed and you will get new user ID for your account.

If your SBCGlobal email account is locked for some reason, no need to search for the solution here and there on the internet. Just follow the steps mentioned in the post and get back to the emailing experience immediately. You don’t find any need to go to another page for assistance.

The SBCGlobal email service providers are very cautious related to their policies and rules. If they find any user using the prohibited service on its account, they directly block the email account for the next 24 hours and ask you to mention the reason for misusing of the email account. If it was not done by you or some hacker has hacked your account, then you can report the same to the SBCGlobal team.

Now, we are going to discuss some reasons for which your SBCGlobal account may be locked for a temporary time period:

1. Incorrect username or password entry multiple times or beyond permissible limits.
2. Sending larger size emails that are not approved by the email service provider.
3. Hacking attempt by a hacker.
4. Use of third party software illegally for accessing the email account from a computer.
5. A countless number of spam messages available in the folder.
6. Dubious activity reported on email.
7. Using wrong IMAP or POP email settings for SBCGlobal email account.

How to unlock the email account?

If you don’t take any measures, your account will remain locked for a period for one day. Yes, if you apply some steps or take some action, then you can unlock it within a minute.

Certain methods to unlock email account

1. Open SBCGlobal.com and click on ‘Locked account’ section from a web browser.
2. Go to ‘Sign-in’ helper page.
3. Enter SBCGlobal email address in the first column, the phone number in the next one.
4. You will receive a reset key on your phone number. Enter it as it is on the browser window.
5. If you don’t receive the key, you have to answer some questions which you have set during the setup process.

Another way of unlocking the email account

Clear all the cookies and cache stored on the browser. Each time when you log in to the account, all the details will keep on saving in the browser for a temporary time period. It must be cleared from time to time. You can clear by getting into ‘Browser’ settings.

Try creating new cookies on the server with the help of previous information available with you. It will store the fresh data on the server and lets you unlock the account immediately.

Last but not least, open client software to remove POP and IMAP settings of the account. Stop using third party software for some time and try sign-in from a different web browser installed on the computer.

After implementing the above steps, you will be able to unlock the account before 12 hours. You might be thinking about how it can be done? This is possible and is well tested by the experts. If the issue still continues, you can contact experts who have thorough knowledge of email service.

SBCglobal Mail Settings | SBCglobal Net Email Settings | SBCglobal Email Settings